Terms and Conditions

Privacy Policy & SMS Terms and Conditions

Effective Date: May 6, 2026

Family CJDR LLC ("Family CJDR," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms and Conditions document explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, communicate with us, or opt into our messaging services.

By using our website or opting into SMS communications, you agree to the terms outlined below.

Information We Collect

We may collect personal information including but not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Vehicle ownership information

  • Service history

  • Financing information submitted by you

  • Trade-in information

  • Communication preferences

  • Website usage data and analytics

  • Lead source information

Information may be collected through:

  • Website forms

  • SMS opt-ins

  • CRM lead forms

  • Facebook and Google lead ads

  • Service scheduling tools

  • Phone calls

  • In-store visits

  • Third-party automotive and marketing platforms

How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Provide vehicle information

  • Schedule appointments

  • Send service reminders

  • Send financing updates

  • Provide inventory alerts

  • Send promotional offers and marketing messages

  • Respond to customer service requests

  • Improve our services and customer experience

  • Maintain internal business records

  • Comply with legal obligations

SMS Messaging Program

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Family CJDR LLC regarding:

  • Sales follow-ups

  • Appointment reminders

  • Service reminders

  • Marketing and promotional offers

  • Trade-in offers

  • Financing updates

  • Inventory alerts

  • Order and status updates

  • Customer support communications

  • Other dealership-related notifications

Message frequency may vary. Customers may receive up to 6 messages per month unless actively corresponding with a sales or service associate, which may result in additional messages.

Message and data rates may apply depending on your wireless carrier plan.

Consent to receive SMS messages is not a condition of purchase.

Opt-In Methods

Customers may opt into messaging communications through:

  • Website forms

  • CRM lead forms

  • Facebook or Google lead advertisements

  • Service scheduling forms

  • Keyword text message opt-ins

  • Verbal or written consent

  • Other dealership communication channels

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to cancel SMS communications.

For assistance, reply:

HELP for support.

You may also contact us directly at:

Phone: 903-246-9185
Website: https://familycjdr.com

After opting out, you may receive a final confirmation message confirming your removal from SMS communications.

Sharing of Information

We may share information with trusted vendors and service providers that assist us in operating our business, including but not limited to:

  • Twilio

  • DealerSocket

  • PBS

  • VAuto

  • VinSolutions

  • CARFAX

  • Mailchimp

  • Google

  • Facebook/Meta

  • CRM and marketing service providers

These third parties are only permitted to use information as necessary to provide services on our behalf.

However:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

Additionally:

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage method can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, marketing performance, and user experience. This may include tools provided by Google, Facebook/Meta, and other advertising or analytics partners.

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect information from children.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Limitation of Liability

To the fullest extent permitted by law, Family CJDR LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of our services, website, or messaging programs.

Arbitration Agreement

Any dispute arising from or relating to these Terms or the use of our services shall be resolved through binding arbitration in the State of Texas, rather than in court, except where prohibited by law.

By using our services, you waive any right to participate in a class-action lawsuit or class-wide arbitration.

Changes to This Policy

We reserve the right to modify or update this Privacy Policy and SMS Terms and Conditions at any time without prior notice. Updates will be posted on this page with the revised effective date.

Contact Information

Family CJDR LLC
Website: https://familycjdr.com
Phone: 903-246-9185

If you have questions regarding this policy or your data, please contact us using the information above.